Passengers can fly directly from Montreal to Lyon

Posted: June 28th, 2015

For those travelers already thinking ahead to next year’s summer holidays they may want to consider the new year-round service that Air Canada will begin to offer at that time. Starting on June 16, 2016 the airline will offer direct flights between Trudeau airport and Lyon. This is on top of the flights already offered that fly from Trudeau airport to Paris Charles de Gaulle. Tickets for the new route will go on sale beginning July 2.

“This new Air Canada main line route will further increase convenience for customers travelling to France as well as provide the only year-round service between North America and Lyon,” said Benjamin Smith, president of passenger airlines, Air Canada. “It also complements our Air Canada Rouge Nice-Côte d’Azur service,” he finished.

The above article is a summary. Please see the source article at Google News.

10 LOT flights grounded due to IT attack

Posted: June 22nd, 2015

Hackers have been busy at work and as a result 10 LOT flights were forced to be grounded over this past weekend. This is actually the first time that hackers have caused actual flight cancelations. The attack was made on the airline’s IT network and it affected flights to such cities as Munich, Stockholm, Hamburg, and Copenhagen. All the affected flights were to European cities from the airline’s base in Warsaw, Poland. These cancellations ended up affecting a whopping 1,500 passengers.

“Sunday afternoon LOT encountered IT attack that affected our ground operation systems,” was the official message from LOT. “As a result we’re not able to create flight plans and outbound flights from Warsaw are not able to depart.” The airline went on to assure passengers that it doesn’t affect their plane systems nor does it affect flights that are already airborne.

The above article is a summary. Please see the source article at Google News.

Allegiant cancels six flights Thursday

Posted: June 18th, 2015

Allegiant Airlines suddenly canceled six flights on Thursday at St. Pete-Clearwater International Airport. A statement was released saying that there were “operational needs” in the system causing the cancelations. Upon further questioning, it was revealed that there weren’t enough planes in service to handle all of the flights for Thursday. Allegiant is providing all affected passengers with a $200 voucher for future travel in addition to other compensation. Where passengers were located on their journey dictated what they will be given. For example, passengers with a canceled return flight home will receive reimbursement for travel expenses related to returning to their city of origin.

The above article is a summary. Please see the source article at Google News.

U.S. surveillance flights too close for comfort in South China Sea

Posted: May 25th, 2015

The U.S. has been taking quite a bit of interest in the activities in the South China Sea and CNN just filmed a US surveillance plane that flew over the area of interest. This flight was too close for comfort as far as the Chinese government was concerned and now the incident has ballooned into an international story. The flight was told repeatedly by the Chinese to turn around, which it didn’t. This confrontation is causing waves throughout the region, not just with the two countries involved, but with others in the area.

Earlier this month China’s foreign minister Wang Yi told the US Secretary of State John Kerry that the “determination of the Chinese side to safeguard our own sovereignty and territorial integrity is as firm as a rock and it is unshakeable.” This statement certainly makes it clear what China’s position is.

The above article is a summary. Please see the source article at Google News.

Massive delays as Mumbai domestic airport

Posted: May 24th, 2015

Anyone trying to flight through Mumbai’s domestic airport this past Friday likely ran into a whole lot of delays, which translated into a day of chaos at the airport. The day saw an incredible 45 flight delays, most of which were for about one hour. Some of the airlines that were involved in the delays include GoAir, Jet Airways, Air India, Indigo, and SpiceJet.

So what was the cause of all the delays? Airport officials have put the blame on operational and technical issues; however, there seems to be some argument there. Sources are saying the delays were due to the fact the main runway was undergoing maintenance work for two hours and needed to be shut down. A GoAir spokesperson wrote in an email “every Friday there is routine maintenance and the main Mumbai runway is closed from 2 pm to 4 pm.”

The above article is a summary. Please see the source article at Google News.

Carry-on luggage will now be more scrutinized by Air Canada

Posted: May 21st, 2015

It seems as though passengers will have to look forward to even more scrutiny regarding carry-on baggage when traveling with Air Canada. The airline has announced that will be checking bags more closely to be sure it meets the regulations when it comes to weight and size requirements. Staff will be positioned at the check-in and security checkpoints to keep an eye on the carry-on items.

This announcement comes just in time for the summer travel season to begin. Any bags that exceed the requirements will then be subject to the regular standard fees. If the bag needs to be checked because it is too large the passenger will be given a special card so they can get back to the check-in agent and return to the gate quickly.

The above article is a summary. Please see the source article at Google News.

Online backlash directed at Canadian couple

Posted: May 20th, 2015

It seems as though people are sharing plenty of opinions online, mainly in the form of negative comments, regarding the Canadian couple who recently gave birth to a baby while on an Air Canada flight to Japan. The couple, from Victoria, BC, were on a flight to Japan on May 10, 2015 when the women gave birth to a baby she says she didn’t know she was carrying. The birth happened about mid-flight roughly above Russia. There were doctors on board the flight who were able to help deliver the full-term baby. When they arrived in Japan the baby, as well as the couple, were taken away by emergency personnel.

The couple then set up a fundraiser online to help cover the medical bills and cost of the baby’s trip home since they “weren’t expecting it.” The father also compared caring for a baby as the same as caring for cats. Since that point there has been plenty of backlash online from people stating that the couple is out to capitalize on the birth through their GoFundMe account.

The above article is a summary. Please see the source article at Google News.

Using an app to help with your flight plans

Posted: May 17th, 2015

Before heading out to the airport for your next flight you may first want to download the AirHelp app that is designed to inform travelers of flight delays, cancellations, and flights that have been over-booked. This app does more than that; it can also help travelers get cash back after a flight has been affected. It seems as though travelers are entitled to an incredible US$650 dollars from the airlines for any flight that is delayed for more than three hours. The app’s co-founder and CEO, Henrik Zillmer, is the one who uncovered this information under European regulations.

What’s more incredible is that it is estimated that each year approximately 8.1 million travelers are within their rights to be compensated yet of this amount only 2% go ahead with the process.

The above article is a summary. Please see the source article at Google News.

Canadian North and First Air to begin code sharing

Posted: May 14th, 2015

Beginning in the summer Canadian North and First Air will start to codeshare some of their routes. This means they will sell both cargo space and passenger seats on each other’s flights. The routes that will now feature codeshare are Yellowknife-Norman Wells-Inuvik, Edmonton-Yellowknife, Yellowknife-Kugluktuk-Cambridge Bay, Ottawa-Iqaluit, Yellowknife-Rankin Inlet-Iqaluit, Iqaluit-Clyde River-Pond Inlet, and Iqualuit-Pangnirtung-Qikiqtarjuag.

This move has been made instead of merging the two airlines which can be quite complex. Codesharing is a much easier and faster solution and can also provide better connections and schedules for customers. The website for Canadian North states that “extraordinarily high operating costs versus relatively low passenger and cargo volumes” mean that have scheduled flights on each of the airlines just isn’t sustainable. These new flights are expected to start up in August.

The above article is a summary. Please see the source article at Google News.

Airlines ignore court rulings regarding compensating passengers

Posted: May 12th, 2015

In spite of a court ruling from 2014 that ordered that passengers who reach their destination more than three hours late can claim £448 (US$698) per person plus expenses if the delay falls within the airline’s control, passengers are still having their claims turned down or delayed. Airlines are allowed to refuse to pay if the delay was caused by an “extraordinary circumstance” out of their control and before the ruling, were claiming that ordinary technical problems fell into this group. The ruling said that technical problems were not unforeseen nor extraordinary.

A consumer expert at MoneySavingExpert says that it’s “disgraceful” that airlines are still trying to get out of paying compensation for technical problems.

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