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Cathay Flight Attendants to Withhold Food, Beverages, and Smiles

Flight attendants on Cathay Pacific Airways are in the middle of a pay dispute and as a result, they are threatening to withhold food, alcoholic beverages, and even their smiles from passengers on flights over the holidays.  The cabin staff at Cathay has a solid reputation for outstanding customer service, yet they voted this week in favor of taking industrial action, which could cause flight delays and unhappy passengers.

 

The dispute is over a requested 5% pay increase that the airline has countered with an offer of 2%.  The airline has been struggling after they had a loss in the first half of the year of 935 million Hong Kong dollars ($120.5 million).  The union will soon announce when the industrial action will be carried out and should the flight attendants say they will refuse to serve food and drinks, the airline will warn passengers ahead of time to bring their own.

 

The above article is a summary.  Please see the source article at Google News.

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