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Flights Delayed as United Goes Back Online

United Continental Holdings, the parent company of United Airlines, experienced a serious network disruption on Tuesday afternoon.  The network was down for two hours, which caused flight delays for the airline.  Karen Pride, a spokesperson for the Chicago Department of Aviation, said that at Chicago’s O’Hare International Airport there were a number of flight delays due to the downed system.  One passenger at O’Hare, Rick Cartwright, who flies to and from the airport weekly said it was a zoo at the airport.

 

Passengers who arrived at the airport kiosks to print boarding passes waited in line for more than two hours.  The airport reported normal operations for all other airlines, outside of United’s network failure.  United has issued a waiver for those customers affected by the network failure.  They can rebook their flight or cancel without penalty.  The airline apologizes to customers who were affected by the system failure.

 

The above article is a summary.  Please see the source article at Google News.

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