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Problems at Heathrow

A computer problem at Heathrow caused chaos on Saturday, affecting departures, baggage, and landing. Hundreds of passengers sat on the tarmac waiting for their flights to depart, the baggage system was disabled and therefore whole flights took off with no baggage, and many planes that landed couldn’t park to unload passengers. British Airways was the hardest hit, with 23 jets waiting to take off at 9:30 pm.

According to a Heathrow spokesperson, the IT problem happened but it didn’t cause any delays and passengers who thought otherwise had been misinformed by pilots. Despite this denial, angry passengers caused some scenes inside Heathrow terminals and tweeted their frustrations. Some talked about how they took off, without their luggage, others missed connecting flights, and some were still on the tarmac at 1 am after hours of waiting to take off.

The above article is a summary. Please see the source article at Google News.

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